Cumulative Hotfixes and Product hotfixes are now on SDL FTP servers

A new FTP repository has been made available for downloading Cumulative Hotfixes and Product Hotfixes SDL Tridion 2011 line and onwards.

Changes to the way Cumulative Updates & Hotfixes are delivered.

SDL is in the process of decommissioning SDL Tridion World, as part of this we need to change the way we deliver Cumulative Updates & Hotfixes to you. 
 
APAC & EMEA customers & partners can now find all Cumulative Updates & hotfixes under the \software\ directory of your FTP account, if you are unsure of what your credentials are please open a support case and we will happily provide you with your credentials. 
 
NASA customers & partners can request Cumulative Updates & Hotfixes via support which will be provided to you via your existing FTP account.
 
Information about which Cumulative Updates & Hotfixes have been released will shortly be placed on the SDL Community.
 
NOTE: the below page is no longer maintained.

How to request a product hotfix.

Go and log into https://gateway.sdl.com, then submit a support case with SDL Support.