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Q-go provides interactive, online applications based on natural search technology. Contrary to traditional keyword search, users can ask questions in their own word using Q-go's search technology. Based on unique syntactic and semantic analyses and industry specific dictionaries, Q-go understands all variations of user questions. As a result, organizations gain insight into what their customers are actually looking for on their websites. This results in better online customer service and improved online conversion. Unnecessary cost for customer communication can be reduced quickly. All major Western languages are supported, including languages like Catalan. The software is offered in a SaaS model, and does not require any investments or adjustments in the IT infrastructure of the customer. Q-go products and technology are implemented successfully in diverse industries, such as banking, insurance, telecom operators, government agencies and logistic companies in many countries. Customers include ING Group, UWV, Telefonica, Allianz and AirFrance KLM. Q-go has successful partnerships with companies like Google and Microsoft. The originally Dutch organization was founded in 1999 and has offices in Amsterdam, Bonn, Zurich, Madrid, Barcelona and New York.
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